Good Plan Delivery Makes A Good Planholder
When a sales counselor delivers a plan, he has the
opportunity to make his planholder conscious of the value of his plan. By a
hasty lack of graciousness, he will give the impression that he is only
interested in his commission. On the other hand, by explaining the plan
thoroughly, he can leave the planholder with a feeling of satisfaction that
will result in persistent business, the possibility of a repeat sale, and his
referral of a likely new prospect.
Make sure that the planholder fully understands his plan,
and that he has a clear conception of its benefits. This can be accomplished by
reviewing all benefits with him when you deliver the contract. The counselor
should try to increase the planholder’s confidence in him by perhaps writing a
memo and inserted on the plan at the time of delivery – to get acceptance as
his personal counselor or adviser, someone to count on in the future. This is
the time to lay the foundation of a continuing, profitable relationship.
Some counselors type on a slip of paper, pasted on the plan
jacket, the benefits which that plan covers. Every time the planholder looks at it
in later years, he is re-impressed with the specific purpose and is hence more
certain to pay the installments.
If the counselor has done his job well, the planholder will
be glad to help him with his prospecting. He should deserve a quality prospect
and ask for names of one or two people who fit the description of a good client. Most people
like to have favors asked of them, so the counselor should make most of the
opportunity.
The sale of the plan should be considered as a
three-fold job: ONE, THE SALE OF THE PLAN, TWO, PAYING THE WAY FOR A REPEAT
SALE, AND THREE, SECURING OF ONE OR TWO NEW QUALITY PROSPECTS.
Eliseo P. Dizon